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Alpha is a British brand. They produce domestic boilers With more than 50 years' experience in this field. They offer plenty of heat and hot water. They earned an excellent Trustpilot rate which is 4.7 out of 5 stars. Their products come with a ten-year warranty out the box, by installing the premier you can be upgraded it to 13 years. These types of boilers are great for both houses and offices.
With a great display panel on the Alpha combi boiler, you can understand how the device is working. The fault codes are a very common situation for boilers. Thanks to the Alpha’s technology, you can easily detect the problem’s cause. E96 error code of Alpha combi boiler is associated with the external sensor. For this problem, you can follow few steps to understand the cause of it.
The first one is to check the External sensor connections and wires. If the connection has a problem you need to call an engineer to replace the sensor and wires. If it is totally fine you must check the water ingress in connections. This is a rare problem thus you need to be careful while checking the system’s pieces. If this is also fine, there is only one proper cause of this issue. And that is Boiler’s parameter settings are incorrect. This is why the external sensor is failing. You cannot replace the piece on your own thus, you should contact a gas safe engineer to diagnose the problem and fixing it.