Of course, we will move your boiler for an extra fee. The relocation is shown on the form. The new place must be equipped with proper facilities for the boilers. Our team will evaluate your request from the photos and get back to you with clarification if we need to explore this further.
On our website, we show all of the measurements for each boiler we install. Before placing your order, you should first measure the inside of your cupboard. Minimum clearance space is required around boilers (usually 5mm on each side, 165mm above and 180mm below). Regarding your order, our team will look at the photos you provide us and inform you if there are any problems with proposing solutions.
Combi boilers are the most common in the UK and have better energy efficiency. They have instant and on-demand heat for both the central heating system and hot water. It's a single unit that requires up less space and does not need an additional water tank.
Known as conventional or traditional boilers, the water supply and water can be stored in the loft tank separately. They work well while two or three bathrooms are in service or if the water pressure is poor.
Almost all heat and hot water generation components are installed into the appliance, so they do not need an extra tank, which is beneficial for homes with limited lofts or where no hot water tank is located in the loft.
A back boiler is a form of heating device installed behind a household fireplace to provide heat and hot water to the central heating system. Although older homes might have an open fire back boiler, they are usually constructed behind gas or electric fireplaces. Since they are now considered outdated and inefficient, they are difficult to repair and can no longer be replaced at a like-for-like level, ensuring that you will need to update the heating device once one fails.
That is a duct or pipe which is used for the release of exhaust gases from a heating system or generator. Simplistically, it's a pipe that connects your boiler to the outside of your house that prevents your exhaust gases and condensation from entering your building.
It is the giant pipe that links your boiler (typically at the top) to your property's exterior - more commonly, the sidewall closest to your boiler.
A cleaner substance of custom-made chemicals eliminates waste, rust and sludge collected in your central heating system to improve performance.
All our boiler warranties are mentioned pre-purchase step before checkout on our website. We usually offer our customers a 10-year part & labour guarantee for all boilers.
To hold the boiler warranty valid, you should get it serviced regularly by a Gas Safe registered engineer.
If your boiler breaks down, please contact Zara Heating on 07770760077 or by email at contact@zaraheating.co.uk. If it has been more than 12 months since your boiler was installed, you can directly get through to the manufacturer.
Regrettably not. Back boilers are now deemed so obsolete (and in some situations, dangerous) by engineers that they are no longer replaced. You would be expected to update your system.
The cost of a new boiler varies according to the existing heating system, property type, and hot water needs, but you may obtain a no-obligation instant fixed quote through our website. Just go back to our homepage!
We eliminate the need for costly and time-consuming home surveys by encouraging you to conduct your surveys by providing us with some effortless photos of your current heating system.
You can upload photos via your computer or, more usually, your mobile phone. It's pretty easy and takes a few moments. However, if you have any problems, you can always contact us, and we will work with you to resolve the issue. If you cannot send photos, we may need to go through any information over the phone with you.
The responses you provide during the survey process will impact the products available on the ordering page. Our systems are programmed to recommend only items that are a good fit for your house. Additionally, our technical team will review all orders.
Yes, any boiler we instal comes with guaranteed 5-year parts and labour warranty, which we will register on your behalf with the manufacturer.
Access to your water metre, gas metre, boiler, and cylinder cupboard would be needed by our contractors (if applicable). We suggest that you delete all personal effects from those areas prior to the installation team's arrival and that their work area is clear.
The installations are usually completed within one day. If you're considering relocating your boiler or switching from a usual or system boiler to a combi boiler, this process usually takes two days.
We can be unable to provide you with quotes online in some circumstances due to the potential difficulty of your work. In these cases, we suggest that you contact our team at 07770760077
In this case, we suggest that you contact our team in advance to discuss. An incorrect response would result in price inaccuracies and installation delays.
After you've completed the brief survey and chosen your desired product, we'll display the installation options available in your location. In most cases, we will instal boilers within 24 hours.
Yes, you can. Our online payment system accepts all debit and credit cards without incurring merchant fees.
Very simple. We will include a variety of repayment cycle solutions for between 0% and 9.9 per cent over longer periods, subject to a regular credit check during our online checkout process.
Not at all. Deposits are optional, and you may pay zero or any balance above the £1,000 minimum loan value.
Definitely, the consumer credit act regulates all of the finance items we sell. To receive an early settlement of the contract, you can contact the finance lender directly.
After completing an application, you will be able to access a complete copy of the credit agreement. This agreement will detail the terms of your loan and the date of your first deposit.
Orders can be cancelled at any time before installation, and a full refund would be given.
Yes, that is possible. Access can be organized for any of the property's tenants. We would also need the existing heating system's photos, and if necessary, a connection can be provided to your tenant.
A CP1 will be completed for the appliance we instal only. All other gas appliances will be done by sight. In order to comply with your obligations as a landlord, you will also have to complete a CP12 gas certificate separately.
Our team will contact the manufacturer to activate your boiler warranty; you will receive an email confirmation of this within 8 weeks of installation.
The components inside the boiler and the flue are covered by your new boiler warranty. The manufacturer provides the warranty, which covers all parts and labour used to repair the boiler in the case of a problem.
Not at all. The boiler manufacturers will not charge you for parts, labour, or call-outs as long as you have kept up with the servicing.
If you purchase a new boiler via a finance arrangement, you should first pass a regular credit check before making your deposit payment directly to ZARA HEATING by debit or credit card.
Yes, indeed. Your old boiler and/or hot water cylinder will be removed and recycled by our team. If you have a header tank, we will make every effort to remove it, but they are often larger than the entry hatch. It would basically be drained and relocated.
Regrettably, we are unable to provide or sell radiators. We will inform you about your engineer prior to installation and will help you to contact them in advance to see if there is something you can arrange directly with them.
